Page Vault On Demand Services List

Last Updated April 4, 2024

If you need web-accessible content to be forensically preserved, we can help! Page Vault's On Demand service can provide captures of web pages, full websites, social media profiles, videos, and more, and affidavits are available for all captures performed. Please see below for a full list of our offerings.

Investigations


If you do not have the links to all of a person's social media accounts or web pages, we can provide investigations to find social media accounts and web pages owned by or mentioning a target person, capture content in a forensically-sound manner, and provide affidavits for any captures performed.

Searches will return a list of found social media profiles as well as any web pages/websites that mention the person and the cost to capture each of the found links.

The standard investigation takes 5-7 business days to complete. If you need results faster, we can perform an expedited investigation. Please contact us for our current rates.

The more informaiton you can provide about a particular person, the better: full name, birthday, addresses, social security number, schools, etc are all helpful pieces of information.

Once we receive the investigation results, we will send a quote to you for capturing the results. 
Please contact us for more information.

Captures


Below is a menu of captures we can perform across web pages, social media platforms, and more.

If you do not see what you're looking for in this list, get in touch or request a free quote, and we'll let you know what we can do.

For best practices on social media captures, see our Social Media Collections eGuide

Unless otherwise noted, capture outputs are delivered as PDF files including a cover page with metadata.

Affidavits are available for all collections made with Page Vault. Affidavit pricing is provided with each project quote.

Web pages and websites

Web Pages

  • Output: Each webpage captured exactly as it appears when loaded into a Browser
    • Pop-ups/overs and chatbots are closed or hidden, unless requested to be visible
  • Not included: videos
  • Sample output

Full Website

  • Page Vault scrapes the website to find all live URLs to capture
    • Scrapes can be limited to file paths (e.g. /blog/) or subdomains
  • Output: Each webpage from list of URLs captured exactly as it appears when loaded into a browser
  • Not included: videos
  • Sample output

Historical Website - Wayback Machine

  • We collect all webpages from a given domain that are archived on the Wayback Machine
  • Output: each webpage captured exactly as it appears when loaded into a browser
  • Not included: videos
  • Sample output

Additional Options

  • Download source files of embedded videos*
    • *when available - not all video players or streaming services allow us to find a source file. If not available, a screen recording can be made.

Videos

Webpage Embedded Videos

  • Output: playable video files of each video collected + PDF of each video page as it appears when loaded into a browser
  • Sample output

YouTube - Individual Video

  • Output: playable video files of each video collected + PDF of each video page as it appears when loaded into a browser
  • Sample output

YouTube - Channel

  • Output: playable video files of each video + PDF of each video page as it appears when loaded into a browser
  • Not included: capture of channel home page unless requested

Vimeo

  • Output: playable video files of each video collected + PDF of each video page as it appears when loaded into a browser

Facebook

Timeline/Profile - Standard On Demand Format: Individual Posts

  • Output: each post on timeline captured as individual PDF as it appears when loaded into a browser, including up to 20 pages of expanded comments and replies and post-level metadata
  • Not included: videos
  • Sample output

Timeline/Profile - Alternative Format: Scrolling Timeline

  • Outputs:
    • All posts captured in one PDF as they appear when loaded into a browser (no expanded comments)*
      *Depending on the size of the profile, may get split up into multiple captures
    • 2nd PDF of each post with expanded comments and post-level metadata
  • Not included: videos
  • Not available for group / company pages
  • Sample output

Additional Options

  • A capture of the profile page (2-3 pages to see the profile header)
  • Capture all available comments - for very active pages (as possible; sometimes Facebook will not load all comments)
  • Profile tabs (e.g. About, Friends, Check-Ins)
  • Photos from Photos tab
    • Includes an individual PDF capture of each photo page (sample)
    • Includes both "photos" and "photos of" when relevant
    • Not included: photo source file, videos
  • Videos from Videos tab
    • The videos tab contains all FB-native videos (not external links such as YouTube videos) on the timeline, plus any additional videos loaded directly to a video album
    • Includes playable video files of all videos on the Videos tab
    • Not included: PDF captures of videos unless requested
  • Full Facebook capture
    • Includes timeline + photos from Photos tab + videos from Videos tab + About, Friends, and More tabs captured
  • Custodian login
    • Login using client credentials for access to specific content

Instagram

Profile

  • Outputs:
    • PDF of full profile photo grid as it appears when loaded into a browser
    • 2nd PDF including each individual post with up to 2 pages of expanded comments
  • Not included: videos
  • Sample output

Additional Options

  • Profile videos
    • Playable video files of all videos in profile grid
    • Tagged profile grid
  • Tagged profile grid
    • PDF of full tagged photo grid as it appears when loaded into a browser
    • 2nd PDF with each individual post with up to 2 pages of expanded comments
    • Not included: videos
  • Tagged profile videos
    • Playable video files of all videos in tagged profile grid
  • Reels tab videos
    • Playable video files of all videos on the Reels tab
    • Not included: PDFs of the videos unless requested
  • Stories
    • JPEG or playable file for each available Story at the time of capture* unless a schedule is discussed with client beforehand
      *Stories are available for 24 hours once posted
  • Story Highlights
    • JPEG or playable file for each individual Story Highlight
  • Followers and Following Lists*
    *Sometimes Instagram will not load full lists if there are a significant number of users
  • Private Account
    • PDF of private account profile page (discounted due to lack of content)
  • Custodian login
    • Login using client credentials for access to specific content

Twitter

Profile

  • Outputs:
    • PDF of all tweets and replies (equivalent of the "Tweets" tab and the "Replies" tab on the profile page) from a user's account*
      *Due to Twitter display limits, Advanced Search is used to collect the user's full history if 500+ Tweets are present. Twitter controls the order and content shown for Tweets & Replies sections and Advanced Search results
  • PDF of Twitter profile as it appears when loaded into a browser
  • Not included: videos
  • Sample output

Additional Options

  • Private Account
    • PDF of private account profile page (discounted due to lack of content)
  • Media Tab
    • Photos and/or videos can be collected
    • Photos provided as a PDF capture of the page
    • Videos provided with playable output

TikTok

Individual Posts/Videos

  • Output: playable video files of each video + PDF of each video page as it appears when loaded into a browser + capture of grid
  • Not included: comments

TikTok Channels

  • Output: playable video files of each video + PDF of each video page as it appears when loaded into a browser
  • Not included: comments
  • Sample output

Additional Options

  • Comments and replies*
    *as possible - sometimes TikTok will not load all comments if there is a significant number

LinkedIn

Individual Profile

  • Output: PDF of the profile page including About, Experience, Skills, Interests, and Recommendations section
  • Not included: any content found in the Activities section
  • Sample output

Company Profile

  • Output: PDF of the profile page including Home and About sections
  • Not included: Posts, Jobs, People, and other tabs content

Additional Options

  • Individual profile - Activities section content
  • Company profile - Posts, Jobs, People, other applicable tabs content

Pinterest

Profile Page

  • Output: PDF of profile page showing the list of boards, exactly as they appear when loaded into a browser
    • Not included: Individual pins that displaly below the profile boards
  • Not included: capture of individual boards or pins
  • Sample output

Additional Options

Other Social Media

Reddit

  • Individual Posts
    • Output: PDF of post, exactly as it appears when loaded into a browser
      • Optional add-on: expansion of collapsed comments
  • User Profiles
    • Output: PDF of individual posts, exactly as it appears when loaded into a browser; single capture of user Comments tab
      • Optional add-on: expansion of collapsed comments
      • Optional add-on: click-in to posts from Comment tab; capture of post + the comment
  • Entire Subreddits
    • Note: we do not have access to the Reddit API so we can only access posts that load into the browser when scrolling the subreddit
    • Output: PDF of individual posts, exactly as it appears when loaded into a browser; single capture of user Comments tab
      • Optional add-on: expansion of collapsed comments

Twitch

  • Output: playable video files of each video collected + PDF of each video page as it appears when loaded into a browser

Documents

Downloadable files (PDF Files, Excel, Word, etc.)

  • Output: Source file from the URL (e.g. the original PDF file, Excel file, etc.)
  • We cannot capture:
    • Documents in a file sharing system - such as Google Drive, Dropbox, Microsoft OneDrive and Box
    • Files that require login credentials in order to view

Hourly Work - Other Content

If our staff has capacity, we can capture other content at an hourly rate.

Please contact us for more information.

Monitoring


Any capture can be performed on recurring schedule as set by the client. Just let us know what you need and we can put together a quote.

Frequently requested collection types:

Affidavits


Affidavits can be provided for all captures made through our On Demand service upon request.

A sample of our standard affidavit can be found here: Standard Affidavit Example